zoom in

Technical Supporter

Up to $800.00

Benefits

  • Competitive salary, 13-month salary, performance bonus twice a year, health & social insurance.
  • Be a part of a lively, open-minded and "no-boss" startup environment.
  • Focus on your individual development.

See more benefits at our values.

 

Job descriptions

We are looking for Technical Supporters who are enthusiastic and ready to challenge with exciting digital products.
You will work with other team members on the following tasks:

  • Edit, build HTML/JS/CSS on Shopify theme.
  • Integrate products into Shopify (will be guided to work on Shopify).
  • Technical support for customers (HTML/CSS/JS-related tasks).
  • Work with Frontline Supporters to find the best solutions for customers.
  • Collect and report the technical problems that customers often encounter in order to give suggestions to improve the product.

 

Requirements

  • Basic English to communicate with customers via email, chat.
  • Proficient in HTML, CSS, vanilla JS, JQuery, Responsive media query, Bootstrap 4.
  • Experience in integrating functions and data into websites.
  • Deep understanding of how to build HTML, CSS components, compatible with browsers.
  • Careful, attention to details, and high sense of responsibility.
  • Confident and capable with vanilla JS, ES6 is an advantage.

 

Ready to join?

Click "apply now" button below to fill in the application form.

(find out about our hiring flow here)