Account Manager (teeinblue)

Benefits

• Build a product that matter most, used by global brands, if you are customer of "Suntory, Sony, Seiko, Reebook, Anker,..." you might already use our product.
• We help you build your career.
• Be a part of a lively, open-minded and "no-boss" startup environment. See our Facebook.
• Competitive salary, 13-month salary, performance bonus twice a year, health & social insurance.

See more benefits at our values.

Job description

We are looking for Account Managers who are enthusiastic and ready to challenge with exciting e-commerce projects for the international market.
You will work with other team members on the following tasks.

• Work with global customers (US, EU).
• Act as the bridge between clients and the Teeinblue team — representing and communicating on behalf of the team.
• Provide solutions, run demo calls, guide onboarding, and support customers in using Teeinblue features to achieve the best business results.
• Monitor customer performance, analyze usage, and suggest improvements to enhance product personalization and user experience.
• Proactively reach out to potential clients and collaborate with the team to offer suitable solutions.
• Collect and share user insights with the Product and Marketing teams to help improve the product.
• Handle arising issues to ensure a smooth and professional customer experience.
  

Requirements

• Understanding of the eCommerce market and strong knowledge of Personalization commerce.
• Excellent English writing and communication skills; ready to communicate and networking.
• Customer success mindset with enthusiasm for helping clients succeed.
• Patience and self-learning ability.
• Ability to analyze customer needs and provide feedback to improve the product.
• Skills in Canva, Figma, or Photoshop is an advantage.
• Experience in Shopify, SaaS, or Print-on-Demand is an advantage.
  
  

Ready to join?

Click "apply now" button below to fill in the application form.

(find out about our hiring flow here)